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Premium chests not opening

Discussion in 'Bugs, Issues & Support' started by Kevf83, Jan 2, 2018.

  1. Kevf83

    Kevf83 Hatchling

    Has anyone else had a problem with the premium chests from boss battles not opening after watching the video?? I have had 5 today and about 20 since Christmas morning ! It was the same as the golden egg watch to get free and then nothing can't press nothing and have to restart the game and loose the egg or the chest.
     
  2. JSD

    JSD Hatchling

    I had many times have to watch videos two or even three times to get chest/egg/items, but not losing them, so far...
     
  3. Kevf83

    Kevf83 Hatchling

    And there is another one just watched the same video 6 times and still the chest won't open!!! I know I haven't paid for them but what is the point in playing the game for it to freeze and not let you claim the rewards that you have won???
     

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